5 September 2017
Information Commissioner’s Office (ICO) fines Talk Talk £100,000 for failing to hold customer data securely

Talk Talk contracted Wipro Limited (Wipro) to help with customer complaints and network coverage. Talk Talk gave Wipro access to its customer base. The data was misused by 3 Wipro employees. This was uncovered following an investigation into scam calls to Talk Talk’s customers. Although no actual link was established between the unauthorised access and

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